Our Implicit Portal.
We never require anyone to utilize the technology that we’ve built in house, however, we often find it is the best technology to implement in your business operations. As we work to consult with you and your company, we help you identify components that not only help improve your business management, but also identify choke-points in your processes that can be the silent chains that hold you from reaching your full potential. Implemented in hundreds of business across the world, working with us means you have exclusive access to our game-changing technology…and if we don’t feel the portal is the best fit, you’ll know that quickly as we provide alternative suggestions.
Enterprise Resource Planning (ERP)
The Implicit Portal is your perfect ERP system, ensuring that you can manage all of your daily operations and business activities in one place. Ideal for manufacturing and other supply chain clients, our system includes estimation, sales orders, project management, supply chain operations, and more.
Customer Relationship Management (CRM)
Helping you stay connected to both your sales cycle and your customers, the Implicit Portal’s CRM ensures you can track and optimize your sales, renewal, and development cycles. Including features such as estimation, sales orders, payment and contract terms, and e-signatures, we make relationship management a breeze.
Human Resources Management (HR)
It’s hard taking care of new employees, turnover, licenses, anniversary dates, time clocks, vacation accruals, annual reviews, and compliance needs — the Implicit Portal takes the guesswork out of your life with automated alerts and easy access to employee information.
Safety Management System (SMS)
One of the biggest ways to guarantee success is to minimize risk. With the Implicit Portal’s Safety Management features, you can ensure policies, procedures, and processes are outlined, signed, and audited, your employees are trained, and your reporting is top-notch.
Learning Management System (LMS)
We firmly believe that one should never stop improving, and our LMS system allows you the opportunity to give this to your employees as well. Whether conducting training in-person or online, we arm you with tools to teach, test, and track your learners in real time.
Our core components.
INTEGRATED COMMUNICATIONS WITH EMPLOYEES, CUSTOMERS, AND VENDORS
Communication in today’s business world requires fast and seamless integration with your business processes. By utilizing cloud-based platforms, the Implicit Portal gives you the ability to send and receive on multiple channels including phone, text messaging, fax, video conferencing, kiosk video-intercom systems, email and can even be extended to connect with social media chat systems. So whether you need to send out appointment reminders, check-in patients at a remote clinic, provide technical support to customers, or have a 100-person team video conference with employees from seven continents, you can get started with just a few clicks.
PAPERLESS APPROACH FROM START TO FINISH
To be truly paperless, data acquisition and workflows need to start in a central location that’s easy to use, easy to access, and easy to report on. This combined with nearly limitless storage of corporate data, leaves the notion of using paper as something that will never cross your mind. If you need advanced features, such as digital signature capture, time-restrictive visibility, restricted access or even cache-less, in-app serving of sensitive or copyrighted data, it’s all built right into the Implicit Portal.
TEAM MANAGEMENT AND COORDINATION
No matter what your business is, getting things done is how you move forward. The Implicit Portal combines its communication and reporting platform with simple and recurring tasks, contact management, digital signage and object-based workflows to keep everyone focused on the same goals. When used in conjunction with workflows in your business, tasks can be automatically triggered and assigned upon defined events, with reminders and/or completion emails delivered as needed.
Just a few of our features…
Risk management
Vendor tracking
Full audit trail of logins and actions within the portal
Badging, beacon, and other sensor technology to ensure specific actions and locations prior to form access
Multi-layer workflow processes ensuring reviews, reporting, and automated task creation when needed
Time and Pay periods
Time Clocks
Timesheets
PTO Earn-and-Use Tracking
Auto Review Period and Posting
Simple scheduling, extendable to fit the most complicated of business needs
User Management
Easy-to-Use Interface
Simple Security-Level Assignments
Integrated Profile Questions
User Profile Picture
Facial Recognition
Single-Sign On (SSO) Options
Digital signature capture for application on forms and other features
“My Account” features to allow self-service options as desired
Custom Reports with export capability
HR-related data tracking
Certification and Driver’s License tracking and expiration monitoring
complete phone system
Programmable routing based on Caller ID or other variables
Integrated Voice Response System
Configurable voicemail and fail-over routing
Call Recording for quality assurance or other reasons
Unlimited extensions, no per-extension cost
Call routing to physical phones, computers, landlines or cell phones
Utilize extensions, direct-dial numbers or a combination of both
Company, team or individual fax lines
Send and receive faxes directly through portal and/or email
Simple invoicing
Generate invoices automatically from time-tracking entries or other workflow processes
Simple credit card processing
Simple sign-up system
Easily create signups for a multitude of different purposes
Define number of slots with dates, times, and number of people per slot
Additionally define instructors or coordinators for slot, day, or overall
Attendance tracking
custom Form system
Custom Field Collections
Security-Restricted
Workflow Processing
Printable Versions
Can replace almost any form your company needs
Unified Dashboard
Upon logging in, see all of your most relevant data, tasks, and KPIs in one place
Custom layouts can be made based on team membership, security access, etc.
Contract creation and tracking with digital signatures
When needed, create client contracts on the fly and send them electronically for digital signature
Service Ticket System
SMS Integrated
Media Attachment
Team Based Response
Vendor Management
Integrated Contact System with one-click VoIP Dialing
Object-related assignment of vendors
Fleet Management
GPS Tracking of company vehicles and other assets
Maintenance schedule and tracking
Driver/Shift assignments
Vehicle profile and regulatory paperwork storage
Special-needs consumer management
Complete management system for nonprofit organizations providing assistance to special-needs consumers
Case notes with approval process
Monthly summaries with printable audit trails
Time and Expense Tracking
Extensive reporting system
Predefined and custom reports
Data can come from any and/or all sections of the system
Exportable in coded or decoded manners
remote Kiosk
Stand-alone kiosks with directory information
Remote check-in solutions with video connection to customer service representatives
text agent platform
Maintain consistent conversation with external numbers
External contact sees single number for consistency
Internal users see internal agent information and private notes
integrations
Can integrate with numerous other cloud systems through available APIs and other connection capabilities
Extranet portals
Provide access to specific components of your system to external agencies or vendors
Service Requests
Task management
User/Team Assignment
Recurring Tasks
SMS/Email Reminders
Object-Based Workflows
Custom Categories and Priority Levels
Continuing Education
Trackable Content Hosting
Graded Custom-Quiz System
Printable CE Credit system
Chore Tracking
Repetitive operational tasks can be defined for simple tracking
Task-Based Reminders to Staff
training course system
Internal, external, or sellable course system
Per-section student attendance and completion tracking
Course design separate from instance launch
Customizable feedback forms for students
Patient Management
Simple storage of demographic data
Alert management
Patient Care Plan and other misc. patient file storage
Intake form capabilities
HIPAA Compliant
Digital Signage
Use for rotating display to staff or customers
Can contain KPIs, task system status, shift assignments and scheduling, fleet locations, required employment signage or any other custom material desired.
Web-based; works on almost any configuration desired
Asset / inventory tracking
Maintain all information regarding corporate assets in one place
Affix simple object tracking devices for positional history
Assign assets to users
miscellaneous
Editable per-page site instructions for easy customization to your workflows and processes
Per-object logging for auditable change history
Shift / Incident Log Recording
Calendar and scheduling
Customizable to business needs
Give clients and prospectives the ability to select appointments
Resources scheduling capability for shared conference rooms and work spaces
Automate reminders for shared spaces to recapture time from cancelled meetings, appointments, etc.
Contact Management
Keep your contacts up to date
Share not only contact information, but additional custom metadata so that your entire team can be up-to-date when reaching out