Computer-aided dispatch and vehicle tracking

• Quick review of the status and staff, station, and vehicle utilization using status screens and configurable settings

• Digital display options for station commons centers, external operations centers, and dispatch centers for visibility and deployments

• Visibility of response times, mileage, and real-time vehicle tracking

• Data from VoIP, fleet management, crew utilization, location, available equipment, and other sources can be used to gather all important information at the outset of a call

• All information, from receiving calls to paying out, is available for compliance, dashboarding, and reporting

• Streamlined data collecting to enhance flow for all calls, including those that are urgent, immediate, or scheduled

• a tailored workflow based on the broad categories of required service levels and any incoming data

• Keep track of and plan non-call events for personnel and vehicles, such as training, neighborhood gatherings, standby assistance, etc.

• Easy shift/crew schedule creation for call designation and reporting

• Tracking of equipment, both internal and external

• Integration with equipment and technologies used by vehicles and people enables smooth communications and several levels of redundancy

• a wide range of deployment options at your dispatch center while also keeping mobility for relocation to any location in the event of emergencies or special occasions

• Customizable and automated notifications reduce the workload of the dispatcher and assure employees and oversight organizations are working quickly and in compliance

• Staff members benefit from precise and defended data due to fully integrated time stamping and smart geofencing

• Management logging is gathered and automated via shift reporting technologies

• Through SMS, phone, fax, video conferencing, and other channels as needed, connect both internal and external resources

• When assigning cars and employees to calls, smart suggestion algorithms display the available (and unavailable) options in preference order (customizable by response time, matching service level, training status, etc.)

• Information about live, pending, and prescheduled calls is presented in a variety of forms, including lists, calendar views, geographic representations, etc.

• Establish field trainers and trainees, and automate the criteria for reporting and evaluation

• Open up customer portals for requests for scheduled inter-facility transportation and a significant decrease in data entry; this also includes an approval workflow to assure adequate staffing and capabilities

• Analytical perspectives of crew use, call volume, typing, station efficacy, distance/benefit analysis, etc. are provided by extensive reporting

Asset Management

• Preventative maintenance, assignments, and repairs for equipment and apparatus

• Devices that track objects and record their positions

• Reporting on utilization costs and other metrics

• Through GPS, Bluetooth, and RFID tagging, Realtime Location Systems (RTLS) can be integrated to offer location awareness and geofence responses

• System for checking out and inspecting equipment records expirations, damage, and problems

• Schedules and forms for individual equipment inspections and rig checks

• Overall equipment/call requirements for rig preparedness and selection

electronic patient care reporting (epcr)

• Storage of Patient Care Plans and other Patient Files

• capacities for receiving forms

• HIPAA Compliant

• NEMSIS v3.4.0 compliance

• ICD-10, RxNorm, and SNOMED codes are already preconfigured with typical EMS code table deployments, each of which is fully manageable and programmable.

• Providing records to regional, national, and local organizations through automated or manual reporting procedures

• a system for guided reporting that efficiently gathers all necessary data while giving the author flexibility to record any additional information

• A system of instant error correction, feedback, and grading guarantees that problems are swiftly fixed

• With most billing applications, batch export features are available, along with billing progress tracking

• Detailed patient database automatically fills in patient information and medical history based on prior interactions

• Ambulance Rx's integrated file scanning, digital signature capture, and medical necessity compliance offer a thorough basis for successful Medicare payments

• Reduce interim service delays and patient transfer times by sending and/or receiving facilities with a single button for ePCR faxing

• Reduce the need for data entry by starting Narcotic consumption record entries from within ePCR

• Your QA team can score care reports thoroughly using the ePCR Quality Assurance system, which will help you raise both employee and customer satisfaction levels

• Employees at all levels are assisted in understanding the breakdown of data through integrated and customized ePCR-specific reporting

• When necessary, you can send PCR using standards-based sharing to any receiving hospital or other healthcare facility, state agencies, or billing software

• A narrative pre-build system can pre-author fundamental data pieces to establish required components specified by the agency and Medicare

• ePCR authors can benefit from narrative quick-add by dropping vitals, assessments, events, etc. immediately into the narrative

custom reporting system

• A large number of industry-standard operation reports and views preloaded

• Analyze all data, including dispatch details, ePCR, employee usage, and task completion trends

• Reports delivered on demand or in advance, with summaries available through email, text, or chat clients

inventory tracking system

• a top-tier warehouse management system

• the capacity to monitor and manage station and headquarters supply

Team tasking and ticketing

• Establish teams for views into connected duties, such as those for fleet/building maintenance, technical support, supply, quality assurance, medical equipment team, etc.

• Requests can be delegated to groups or specific people

• Digital signs and team task boards can display team work status

• Task lists and team agendas for simple management and planning

• Complete reporting on requests, completions, and other metrics

Personnel Management and HR

• Employee badging

• Complete staff training, CEU, certification, completion certificates, etc. tracking

• Systems for performance evaluation and unique forms

• Internal and external appraisals of employees

• Time clocks, timesheets, tracking of PTO accruals and uses, automatic review periods, and posting

Continuing Education, license, training and certification tracking

• Licensure tracking that is both automated and human enables the system to be used dynamically while also guaranteeing compliance

safety officer inspection system

• Take periodic safety inspection findings quickly, with the ability to take pictures, and automatically assign corrective activities to the teams or people in charge

• Closed-loop tracking systems assure remedial compliance, greatly reducing instances of deliberate neglect

Staff and station Chore Tracking

• Priority levels, repeating tasks, custom categories, and user/team assignment

• Work-based SMS/email reminders and automatic shift staff notifications of new assignments and impending task deadlines

• Reporting tasks and chores for simple management

learning management system for comprehensive training

• a comprehensive system for onboarding, evaluating employees, and issuing credentials

• Create as many training tests as you like with automatic scoring and compliance requirements

• Monitor NREMT hours completed by staff members and provide self-service reporting for license renewals

• Create as many training courses as you want and publish them as many times as you want

• Simple student enrollment, tracking of quiz outcomes, form submissions, and acknowledgment of policy

• Hosting of trackable material, grading of custom quizzes, and printed CE credit system

• Tracking of each section's students' attendance and progress

• Student feedback forms that may be customized

custom content and navigation

• Custom content for login-based security

• Access to restricted security for teams, groups, and individuals

• Most file kinds may be uploaded and stored in a gateway for universally protected access.

fleet management

• Vehicle histories, profiles, and tracking

• Manage several tracking sources and prioritize them for coverage; use custom tracking devices or interface with any third-party tracking

• CAD call data, ePCRs, and vehicle data integration

complete phone system

• Routing that may be programmed using the caller ID or other factors

• Call logging for quality control or other purposes

• No per-extension fees, limitless extensions

• Call forwarding to landlines, mobile phones, laptops, or other devices

narcotic tracking system

• Observance of DEA and state logging and handling standards

• includes use information recorded automatically from ePCR

• Drugs may be ordered, received, and moved between specific storage sites

• Keep track of asset tag numbers for fast visual verifications

• Integrations for secure confinement and multi-factor cabinets, choices for badge proximity

so much more…

• Protocol Control

• System of corporate HR policies

• Third-party Integrations